FREE SHIPPING IN ITALY FOR ORDERS ABOVE 300€

Shipping policy

HOW CAN I TRACK MY ORDER?

A tracking number will be provided for all orders via e-mail once the package is sent. You can track the status of your package here.

WHEN WILL MY ORDER BE SHIPPED?
All orders received before 1pm will be shipped the following business day. Orders received after 1pm will be shipped two business days after*.
*Made to order garments will be shipped within 25 working days

WHEN WILL MY ORDER ARRIVE?
Average delivery time
Italy (Standard Shipping): 2-3 business days*
International Orders (Express Shipping): approximately 2-6 business days* International shipping depends completely on the customs of the country we are shipping to.
*Made to order garments will be shipped within 25 working days

HOW MUCH DOES IT COST TO SHIP MY ORDER?
Italy | shipping and return costs: 10€ for orders under 300€, free for orders above 300€
EU* | shipping and return costs: 18€ for orders under 400€, free for orders above 400€
*United Kingdom, Switzerland and Norway are not included

INTERNATIONAL DUTIES & TAXES
Extra UE shipping will be available from January 2022. Customers are responsible for any additional taxes or duties that may be due when receiving an international order. We currently ship from Milan, Italy.

WHICH SHIPPING METHODS ARE AVAILABLE?
ITALY: DHL Express, Chicca Lualdi Showroom Pick Up: Via Vivaio 17, 20122 Milano (by appointment)
INTERNATIONAL: DHL Express

I'M HAVING TROUBLE WITH TRACKING NUMBER.
Contact us! We will be happy to help.

I TYPED THE WRONG ADDRESS, WHAT CAN I DO?
Contact us! If the order hasn't shipped yet we will be able to send it to the correct address.

DO YOU SHIP TO MY COUNTRY?
Currently we ship within the European Union*. Starting from January 2022, shipping will be available in extra EU countries.
*United Kingdom, Switzerland and Norway are not included